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Canada

"The Americas People & Culture team are continually working to increase and enrichen benefits for our teams here, with added learning and development (both internal and external), longer leave for maternity and paternity, strengthened health benefits especially as it relates to prescription and fertility services, an upgraded 401K program in the USA, and a fantastic new Fast Track graduate program, all fully supported by our Healthwise and Moneywise teams who play a very active role in our region.”

Charlene Leiss
President, Flight Centre Travel Group, The Americas

Healthy

Focusing on physical and mental wellbeing through healthcare, strategic partnerships and wellness initiatives, we've got you covered.

Corporate Gym Discounts

Healthwise provides discounted Corporate Rates at a variety of gyms & fitness studios.

Employee Assistance Program

Your Employee Assistance Program (EAP) provides you with immediate and confidential help for any work, health or life concern. We’re available anytime and anywhere. Access EAP services via your Manulife Group Benefits online account, the Manulife mobile app or by calling 1-844-505-6240.

Group Benefit Insurance

Flight Centre Travel Group Canada provides a variety of Employee Benefits to our staff and their families to help support their health and well-being. All employees are eligible for extended health care, dental, life insurance, accidental death & dismemberment, critical illness, dependent life and long-term disability insurance.

Gym & Spa Onsite

Some head office locations in the Americas have onsite gyms. Check with your local Healthwise Representative. Click the resource link to get an email started.

Healthcare Spending Account

Flight Centre offers employees with over 2 years of service the option to allocate up to $5,000 of their salary to a Health Care Spending Account (HCSA) annually, allowing tax savings on medical and dental expenses not covered by the Group Benefits plan.

Hour of Power

This is one hour DURING YOUR SHIFT ​where you can get away from your workstation to spend an hour focusing on you and your power. Be it mental, physical, or emotional power, use this weekly Hour of Power to help get yourself revitalized, refreshed, re-aligned & most importantly, balanced.

Lifetime Fitness App (Free!)

The Life Time app is your key to our comprehensive suite of digital fitness, wellness, and lifestyle content, expertly curated to help you achieve and exceed your goals. Download the Life Time app, available at no charge to you, to find all the complimentary tools, resources and support for your healthiest, happiest life.

Volunteer Leave

The Company supports and provides employees with various opportunities to contribute to our local communities. To support and encourage our people to be involved in community projects and charities, the Company provides employees with an opportunity to contribute their time, skills and/or expertise, directly to eligible not-for-profit or charity organizations.

Wellbeing Centre

Look after your well-being through our Healthwise and EAP services. Check out our library of resources including physical, mental, social, and emotional support on OnePlace.

Wealthy

Whether you're mastering budgets, maximising discounts, building future wealth, or boosting your share of FCTG profits, when it comes to financial support there's a 'wealthy' employee benefit for everyone.

ACTA Member Perks

If you are a Canadian ACTA member you can get access to all sorts of perks including eyewear discounts, Raptors tickets, Garmins, Factor Meal Delivery service and more! Login with your ACTA membership number at the link below.

Employee Discounts (Retail)

Check out some of our employee discounts with various retail partners to save big! Click here:

Employee Referral Plan

The FCTG Americas Referral Program allows employees to refer qualified candidates for open positions within the company. If the referral is successful and the candidate is hired, the referring employee will receive a $2,000 bonus as a reward for helping us find top talent.

Employee Shareplan

Flight Centre’s global employee share plan, FC Global Share (the Plan) provides Eligible Employees from around the world with the opportunity to buy Flight Centre shares (Acquired Shares) by making contributions from their after-tax salary.

Moneywise

Moneywise is a confidential, in-house, financial education and coaching service available to all FCTG Canada employees at no cost or obligation.

Retirement Plan

​​​​​​​​​​​​​​​​​​​​​​​​​​Flight Centre offers a voluntary Group Retirement Program through Manulife Financial which includes a Group Registered Retirement Savings Plan (RRSP), Registered Pension Plan (RPP) and Tax-Free Savings Account (TFSA).

Wise

A fulfilling career goes beyond just day-to-day tasks—it’s about growing both professionally and personally. By prioritising development, you build the skills and mindset needed to thrive, advance, and find satisfaction in your career.

Diversity Leave Policy

OUR VISION: To dismantle barriers to equity for our people, customers, and communities. As part of our commitment to diversity and inclusion, we offer Diversity Time for you to focus on an initiative of your choice. Use this time creatively to learn, grow, and make an impact in your community.

Diversity, Equity & Inclusion

See how you can get involved with FCTG's vision for our people, our customers, and our communities.

Free Short Courses

Are you looking to increase your skill set? Through our partnership with Torrens University in Australia you can access free short courses across a number of topics and disciplines. Available online, each course takes approximately 1-2 hours to complete. When you sign up, select the course, enter the Coupon Code: FCTUA2025

Jury Duty Leave

FCTG recognizes and encourages employees to fulfill their civic duty by serving on jury or witness duty when called. If required, you’ll have the opportunity to take time off work to participate, ensuring you can contribute to the legal process while staying supported in your role.

Leadership Development Pathways

To be a great leader and manage a great operation requires a balance of pragmatism and people skills - our pathway is designed to develop both. Our commitment is to deliver practical and leadership outcomes for every program.

Life Insurance

No one likes to think about the need for life insurance, but it’s comforting to know that you’ve protected your family against loss of income in the event of your death or the death of your spouse. See benefit details here:

Parentwise

Engaging, connecting and supporting the Mums and Dads of FCTG Americas.

Study Leave

Two (2) paid study days are available to use per approved course. Study days will be allocated to your personal leave accrual balance once you have been approved for tuition reimbursement. All requests to use study days must be made through the Company’s approved time off and attendance platform and requires Team, Area or Business Leader approval.

Tuition Reimbursement

The Company supports all employees in continuing their education and professional development throughout their career. Our teams and leaders are encouraged to take advantage of our extensive internal professional development resources and training sessions. In addition, we recognize that external qualifications are also required to advance and build on current skills and knowledge, so in these cases the Company has provided for both Tuition Reimbursement and paid Study Days.

Womenwise

To Inspire all women by showcasing opportunity, providing role models and structured support to create gender balance in all leadership teams in FCTG.

Wanderlust

Discover all of the ways Flight Centre Travel Group can help you fuel your wanderlust and explore the world through our travel benefits and family brands network.

Discounted Travel Insurance

We are happy to offer you Travel Insurance product at a discounted net rate when booking through Travelwise Americas.   This is a manual process so please indicate that you are looking for travel insuarnce when you submit your inquiry via our Travelwise Inquiry Page

FAM Policy

Educationals are voluntary escorted product and destination familiarisations (“FAMs”) offered by preferred partners of Flight Centre Travel Group (Canada) Inc. (“Flight Centre”). They are designed to allow team members to increase their product and destination knowledge and provide an excellent opportunity to build relationships with Flight Centre’s preferred industry partners.

Family Brands - Back Roads Touring

Experience the road less travelled! Back-Roads is the sister brand of Topdeck offering small group touring that takes you off the beaten track. FCTG employees can access up to 50% off tours (25% for support staff) depending on tour. Companions travelling with a staff member can access up to 20% off. Contact Travelwise for bookings.

Family Brands - Cross Hotels and Resorts

Cross Hotels and Resorts are offering FCTG employees a massive 40% off accommodation rates at their properties right across Asia. With 6 brands under their belt and over 40 properties including hotels, resorts and luxury villas, you're certain to find an accommodation option that meets your wanderlust needs! Take some time to explore their hotels the next time you're travelling to destinations like Bali, Thailand, Vietnam and Japan. Book through Travelwise or use our discount code FCTGCROSS online

Family Brands - Discova

You are well and truly covered for all your inDestination needs when it comes to DISCOVA, another FCTG #FamilyBrand. Specialists in tailor-made and group travel, their mission is to connect people and places with a world of possibilities. Wth destinations across greater Asia, when your wanderlust gets the better of you and you take off on your next adventure, check out Discova for local inspiration and reach out to Travelwise for bookings.

Family Brands - Grasshopper Adventures

The leader in Asia Bike Tours, immerse yourself in Asia’s fascinating and diverse cultures on original cycle tours and multi-active trips which take you beyond the beaten path. Enjoy incredible rides and the opportunity to connect with local communities, and return home inspired, energized, and with lasting memories of your travels. Reach out to Travelwise for pricing.

Family Brands - Ignite

Ignite Travel Group is your one-stop shop for exclusively packaged holidays. Operating as My Holiday and My Cruises, the team at Ignite start by handpicking the world’s best resorts and cruise lines and then perfectly package them with unbeatable inclusions like flights, bucket list experiences, luxury upgrades and so much more. Staff discounts and industry rates available via Travelwise.

Family Brands - Scott Dunn

Tailor-made luxury. Experience curated, bespoke luxury holidays that deliver one-of-a-kind experiences. Delve deep into destinations on privately guided tours, enjoy exclusive access to the world's most sought-after sites and embark on journeys that are truly out of the ordinary, each one designed uniquely for you. For pricing details please reach out to Travelwise.

Family Brands - Topdeck

The original #FamilyBrand, Topdeck specialises in group travel for the 18 to 30 somethings covering destinations across the globe. Agents can secure their own discounts by booking directly with Topdeck or why not reach out to Travelwise and package your holiday with industry leading airfares and unbeatable pre and post accommodation prices!

Global Mobility

Temporary International Remote Work is a program where employees who have achieved 1+ year of continuous service can apply to work remotely from another country for up to six (6) weeks per year, subject to business, legal, and tax approval. To request working temporarily from another country please complete the International Work Request Form and submit it to human.resources@flightcentre.ca for review.

Internal Mobility

If you're planning a move to a new state or province, you must request approval. Complete the In-Country Moving Request Form and submit it to human.resources@flightcentre.ca before finalizing your move. FCTG does not operate in all regions, and requests are reviewed per policy.

Sabbatical Leave

Sabbatical leave is an optional, unpaid opportunity available to all employees after five (5) years of continuous service with the Company. To take this leave, employees must first complete the approval process outlined in this policy.

IATA, ACTA Memberships

Digital IATA cards are now a covered expense in the Americas.

Recharge

In the fast-paced world of FCTG, it's important to take time to recharge - because when you're running on empty, everything suffers. Our 'Recharge' benefits are designed to help you make the most of your time off, connect with others, and tap into rewards that truly refuel you.

Annual Leave (Vacation Policy)

Employees accrue vacation days based on their length of service, with a maximum of 25 days annually.

Buzz Nights

Each month our travel consultants are treated to a fun night of food, drinks and entertainment where successes are rewarded and collaborative work inspired. We call these our monthly Buzz Nights.

Flexible Work Options

Flexible work options include job shares/pro-rata days/hybrid schedules and flexible working hours.

Parental Leave

Pregnancy and parental leave periods and employee eligibility are as set out by legislation for the province in which you work. Parental leave may be shared with your partner, and pregnancy leave can commence earlier than the expected date of birth of your child.

Personal Leave (Sick leave)

Paid sick leave is available to employees who are unable to work due to illness or medical conditions. This leave allows individuals to take time off while still receiving their regular pay, following the company's sick leave policy. Each employee receives 6 sick days percalendar year

Proactive Self Care

Pro-active leave at FCTG encourages employees to prioritize their health by scheduling preventative care appointments, like dentist visits, in advance. By using a portion of your personal leave allowance, you can stay on top of your well-being, ensuring small issues don’t become bigger challenges. See our Leave Policy for more details.

FAQs

Find answers to frequently asked questions about benefits.

What are the benefits?

Our benefits program offers a wide range of options to support your health, wealth, wisdom, wanderlust, and recharge. From comprehensive healthcare coverage to travel discounts, we've got you covered.

How do I access benefits?

To access your benefits, simply log in to your employee account and navigate to the benefits section. From there, you can explore the various categories and providers.

Can I customize my benefits?

Yes, you can customize your benefits to suit your individual needs. We offer a range of options and flexible plans to ensure you get the most out of your benefits package.

What if I have more questions?

If you have any additional questions or need further assistance, please don't hesitate to reach out to our support team. We're here to help.

How can I contact support?

You can contact our support team by phone, email, or through our online contact form. We strive to provide prompt and helpful assistance to all of our employees.

Still have questions?

Contact our support team for assistance.